These terms explain the warranty on Repex 13mm True Adjustable lever belt. Please read them before registering your warranty.

1. What is covered and for how long

• Belt — 5 years: defects in materials or workmanship of the belt body, such as stitching coming apart, layers separating, or the leather or material splitting under use.
• Lever — 2 years: defects in the lever buckle mechanism, such as the lever not locking, breaking, or the fixing screws failing under use.
• The warranty covers belts bought new from Repex, the Repex website, Amazon, or an authorised shop or dealer.

2. When the warranty starts

For belts registered with a warranty serial number, the warranty starts on the day you register it. If a belt is registered more than 6 months after Repex dispatched it, the warranty is counted from 6 months after dispatch. For belts registered with a bill or order number (no serial), the warranty starts on the date of purchase.

3. What is not covered

• Normal wear and tear, such as creasing, fading, scuffs and surface marks.
• Cuts, burns or punctures, and damage caused by pets, sharp objects or equipment.
• Damage from misuse, accidents, using the belt for anything other than training, or not following the care instructions.
• Damage from chemicals or heat.
• Belts that have been altered, re-punched, repaired or had the lever changed by anyone other than Repex.
• Loss or theft.
• Belts bought second-hand or from sellers who are not authorised to sell Repex products.

4. How to register and claim

Register your belt on our website at https://repex.in/warranty/ using the serial number on your warranty card, or with your bill if you don’t have a serial. Keep your warranty card safe until you register.

To make a claim, log in to your account, open My Warranty and choose Raise a claim. Describe the problem and add clear photos. We will review your claim and update you by email and in your account.

5. What we will do

If your claim is approved, Repex will replace the lever, or replace the belt with the same model. A replaced part or belt is covered for the rest of the original warranty period. Repex may ask you to send the belt to us for inspection.

Shipping: You have to pay for shipping the replacement to you.

6. Other conditions

• The warranty is for the original buyer only and cannot be transferred to another person.
• Each warranty serial number can be registered only once. Repex may cancel registrations made with incorrect, copied or misused serial numbers or false purchase details.
• Repex’s responsibility under this warranty is limited to repairing or replacing the product as described above.
• Jurisdiction: “Any dispute is subject to the courts of Ranchi, India.”

7. Contact

Questions about your warranty? Email us at [care@repex.in] or call [8210424017].